Promise Legal Engage Privacy Policy

Last modified: 3/7/2022

Introduction

Our Commitment to Your Privacy

At Promise Legal Engage ("Company", "We", "Us", "Our", etc.), We strive to be clear about what we're doing with Your data, whether that's how We store it, where We get it from, what We need it for, and more. Privacy is about freedom of identity, and that's why We want You ("You", "Your", etc.) to feel like You are making a clear decision if You consent to Our privacy policy.

This privacy policy applies to Our data collection practices when You visit or interact with any Promise Legal web property, and all social media accounts owned by Promise Legal Engage which link to these terms, including interactions facilitated through other services (each individually "Website", or collectively "Websites"). It covers Promise Legal Engage and its employees' handling of Your data collected under the terms of this policy.

If We get data from or about You from a different source, then it is not governed by this privacy policy unless We explicitly state otherwise. This policy also doesn't apply to any links to other websites. Links to other websites are governed by the privacy policies of those specific websites.

Promise Legal Engage is a "Data Controller"

Located at: 2028 E Ben White Blvd, Suite 240-7210, Austin, Texas 78741

This means that We direct the flow of collected personal information, as opposed to being a "Data Processor," which is a person or company that does things with and to the information.

What You Can Do to Let Us Know You Accept This Privacy Policy

We do Our best to remind You that You are opting-in to specific types of data gathering and use when You are interacting with Our site. This includes when We collect identifiable information or sensitive personal information.

Technology isn't perfect though, so those reminders might not always be there. That's why We ask You to please remember as You use the site, that when You provide any information to us, that information will be stored and used by Us as described in this policy. Some information that We gather isn't as obvious though, like, for example, when We collect information using cookies. That's why it's important to remember that using Our website means that You are opting-in to Our use of cookies and other automatic tracking technologies. To learn more about what We collect, how We collect it, and why, keep reading!

Information We Collect About You

We use this section to explain Our data collection practices to You, but We want You to know that We only collect information from You that allows Us to make the site run smoothly and provide You with requested services.

Personally Identifiable Information

Personally identifiable information is information that can identify You as a person — simple, right? Well personally identifiable information can also be a combination of information that reveals who You are.

What

We purposefully seek the following personally identifiable information from You in a variety of circumstances:

  • Full name
  • Email Address
  • IP Address
  • Telephone Number
  • Workplace

When

We may seek personally identifiable information from You in a variety of ways, including through:

  • Registration
  • Contact Forms
  • Other Online Forms
  • Automated Means
  • Social Media Logins
  • Emails or Calls to Customer Service
  • Affiliated Companies
  • From Our Processors

Why

We use personally identifiable information in order to connect You to "Promise Legal" branded properties (individually, "Property", collectively "Properties") and enable the exchange of information between You and those Properties. Personally identifiable information may be used by Properties in order to provide services to You when such services have been requested by You.

We may use Your information for marketing purposes. However, We allow Our users to opt out of marketing if that is their preference.

We store any personally identifiable information that we've collected for as long as the account is maintained, unless otherwise required under the laws of Texas or the United States, or the professional rules governing lawyers.

Non-Identifiable Personal Information

Non-identifiable personal information is information that's technically about You, but cannot be linked directly to You without being combined with personal information. For example, if I know that You use Google Chrome when You visit my site, I will never be able to figure out who You are without combining it with personally identifiable information — even if I know what search terms You typed in, what kind of computer You are using, and how long You use the site for every time You visit, I will not be able to figure out that the user is You without personally identifiable information.

What

We purposefully seek the following non-identifiable personal information from You in a variety of circumstances:

  • Referral Links Used
  • Search Terms
  • General location data

When

We may request non-identifiable personal information from You in a variety of ways, including through:

  • Contact Forms
  • Through Automated Means

Why

We use non-identifiable personal information in order to better provide Our services and to better understand Our general market segment.

We store any non-identifiable personal information that we've collected for no longer than one month unless necessary to provide services to You or otherwise required by law or the professional rules governing lawyers.

Sensitive Information

Sensitive information is the type of information that You might not necessarily want people to know, or at least, You would want to control who knows the information and how they come across it. An example of sensitive information could be Your credit score or Your social security number. As You can imagine, sensitive information should only be requested by a company if they really need the information to provide You with services.

We collect some sensitive information from You for various reasons and at various times, including credit card or bank account numbers, or legally relevant client information. When We collect sensitive information, it's used only for the purpose for which it is submitted. We collect that information through registration, contact forms, emails or calls to customer service, from affiliated companies, and from Our processors. We store sensitive information for only as long as necessary to process a single transaction for which the information was collected, unless required in order to provide You with requested service or otherwise required by law or the professional rules governing lawyers.

About Automated Collection

Automated technologies help Us make Our website run more smoothly. Through the use of automated means, We are able to see which of Our pages are most popular, how users find Our website, what causes errors in the website, and a lot of other details which help Us make the website the best it can be.

We may use a number of automation technologies, including cookies, Flash cookies, web beacons, or others as they become available or necessary.

Cookies

Cookies are small text files that a website sends to Your computer to try to make Your experience online a smoother one. Cookies often contain very little data, such as a User ID or the last time You logged in to a particular site. When Your computer connects to the website, the website might read the cookie to figure out whether You're a returning customer, whether You've seen the most recent privacy policy update, or whether You need to be automatically logged out. As You can probably tell from those examples, cookies serve a variety of necessary functions. However, if You'd prefer, You can disable cookies. You can visit www.allaboutcookies.org for information about deleting and blocking cookies on Your browser.

Our automated technologies are supported by the use of other companies' technologies, including Google, Facebook, Encharge, and Hotjar.

Please note that disabling and deleting cookies might make this website (and others) work improperly.

Flash Cookies

Flash cookies are functionally similar to regular cookies, but they are not subject to the same controls as regular cookies are. While You can follow the directions in the "Cookies" section to block most cookies, flash cookies require a different type of opt out. To learn how You can manage Your Flash cookie settings, visit the Flash player settings page on Adobe's website.

Web Beacons

Web Beacons are tiny files that load when a user completes an action like visiting a particular webpage, or opening an email. Because the tiny file is loaded from a server, and the server can see that Your computer is trying to open the page or email, the server can deduce that You have visited the page or viewed the email.

"Do Not Track"

"Do Not Track" signals are a brand new feature that some web browsers allow their users to send. The idea behind the "Do Not Track" signals is that all of the websites of various companies will come to an agreement about standardizing a way to not track people who visit their websites. That way, people who turn on "Do Not Track" will always know what parts of their privacy are protected without having to read every single privacy policy.

There is not yet an industry consensus on how to handle "Do Not Track" signals, so Our website is not yet set up to handle them. In the future, this section will discuss how the "Do Not Track" signals are honored.

Who Else Sees Your Data

Most websites who collect user data have relationships with other companies or people that result in user data being shared with those companies or people. This section explains how those relationships work, and what Our relationships with others look like when it comes to Your data.

When We share Your data with third parties, We restrict them from using that data other than to help Us perform Our services or obligations through this website.

Processors Who Help Us Run Our Site

Most businesses need others' help to run properly (imagine using eBay without PayPal!). When a business hires another business or uses another business's services, that other business is sometimes called a third party processor, or a subprocessor.

We try to keep this section up-to-date with who Our subprocessors are, and what kinds of information they collect.

As of the date that these terms were last updated, Our subprocessors include:

  • All in One SEO
  • AWS for WordPress
  • Beagle Security
  • Bluehost
  • Clinked
  • Digital Ocean
  • Duplicator
  • Easy Table of Contents
  • Elementor
  • Facebook
  • Google Analytics
  • Google Workspace
  • Imagify
  • Insert Headers and Footers
  • Jetpack
  • n8n
  • OceanWP
  • Really Simple SSL
  • Restyaboard
  • Schema and Structured Data
  • Super Progressive Web Apps
  • Updraft
  • Wishlist Member
  • Wordfence
  • WP Rocket

Our subprocessors have access to Your:

  • Browser Type
  • Operating System
  • Session Length
  • Page Views
  • Length of Page Views
  • Referral Links
  • Search Terms
  • General Location Data
  • General Demographic Data
  • Purchase Information
  • Mobile Network Information
  • Browser Settings
  • Crash Reports

Third Parties We Share Information With

Businesses often have complicated relationships with other businesses. Some companies are owned by other companies, they work with companies that are owned by the same company, they engage in partnerships, and find any variety of ways to work together to bring services and products to the public. We may currently share information with some third parties. Before We get into that, You should know that if We ever sell the company, part of the company, or any of the assets of the company, Our users' data would probably be shared with the purchasing company or person. Be aware that sharing of Your data might have to happen in that kind of circumstance.

In terms of what is currently being shared, We may share Your information with:

  • Promise Legal PLLC
  • Promise Legal ATX
  • Promise Legal HTX
  • Promise Legal SATX
  • Promise Legal Tech
  • Shahrestani Law, PLLC

We may always share data, if Our legal counsel believes it is required of us, in order to comply with any court order, law, or legal process, including to respond to any government or regulatory request. We may also share data, at Our discretion, if We believe disclosure is necessary or appropriate to protect the rights, property, or safety of the company, Our customers, or others. We may also share data to protect ours or other people's rights, or in connection with a sale, merger, etc. of the company, or sharing that is necessary for Us to run Our site or services.

Third Parties Who Share Information With Us

Some companies get information from third parties for a variety of reasons. One example might be if a website is trying to create a more personalized web browsing experience for their users. If a website knows the kind of content You like, and they're able to share that information with another website, then that other website can also make sure to only show You content that You like. However, there can be any number of reasons why a website needs information from third parties, like for credit checks, allowing users to login through social media, or other reasons.

But We don't collect any information about Our users from third parties.

Children Under the Age of Majority

Our Website is not intended for anyone under the age of majority in their respective jurisdiction, and in no case is Our website to be used by anyone under the age of 18 years of age. No one under the age of majority may provide any information to or on the Website. We do not knowingly collect personal information from those under the age of majority. If You are under the age of majority, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about Yourself to us, including Your name, address, telephone number, email address, or any screen name or user name You may use. If We learn We have collected or received personal information from a person under the age of majority, We will delete that information. If You believe We might have any information from or about a person under the age of majority, please contact us.

Security

Our company makes efforts to provide security to Our user data. It's impossible to guarantee that data security will be 100% effective, that's why You hear about hacks or viruses all the time now. Small companies, large companies, and even governments are sometimes the victims of cyber attacks.

We take steps to protect Your data by:

  • Encrypting data in transit
  • Encrypting data at rest
  • Seeking the physical security of servers
  • Enforcing binding confidentiality obligations on employees
  • Providing regular security trainings for employees
  • Conducting external security audits
  • Documenting internal data management policies that are strictly enforced
  • Conducting penetration testing
  • Performing reviews and updates to security measures and policies
  • Providing annual budgeting for security solutions purchases, upgrades, and maintenance

When We delete Your information at Your request, or due to Our recordkeeping practices, it is first offered to the user if the user is a client or customer of one of the Properties. No physical copies of data are kept. When data is removed from Our servers, it may remain among Our data backups. Data which remains in backups will be overwritten on a set schedule in keeping with Our data management practices.

Changes to This Privacy Policy

We ask that You check back from time to time to see if any changes have been made to this policy. Continued use of the website after any changes are made means that You accept the changes.

The date that the most recent updates went into effect is listed at the beginning of this policy.

Contact Info

If You ever have any questions, concerns, or comments about this policy or about exercising the options made available to You in this privacy policy, please contact Us at the email listed below.

Media Properties Manager

[email protected]

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