Subscription & Auto-Renewal Compliance
Negative-option billing, cancellation flows, and the state auto-renewal laws that generate class actions.
For DTC & E-Commerce
Subscriptions, FTC rules, platform terms, and the contract stack behind a brand that ships.
The legal foundation behind a consumer brand that sells direct.
Negative-option billing, cancellation flows, and the state auto-renewal laws that generate class actions.
Disclosure-compliant creator deals, affiliate programs, and review practices.
Clear, register, and enforce the brand your customers search for.
Shopify, Amazon, TikTok Shop — the agreements that control your channel risk.
Privacy policies, SMS/email consent, and the data behind your funnel.
Supplier terms, product claims, and the liability chain from factory to doorstep.
Direct-to-consumer brands compress an entire retail supply chain into one company — manufacturing, marketing, fulfillment, and the customer relationship all run through your contracts and your compliance posture. The legal issues arrive with volume: the subscription flow that worked at 100 customers becomes a class action at 100,000, and the influencer campaign no one noticed becomes an FTC matter once the brand is big enough to matter.
Negative-option billing sits under ROSCA federally and an expanding patchwork of state auto-renewal statutes, with the FTC pushing click-to-cancel enforcement. The requirements are structural: conspicuous pre-checkout disclosure, affirmative consent to recurring charges, post-purchase confirmation with cancellation instructions, and cancellation as frictionless as enrollment. Plaintiffs' firms test DTC cancellation flows systematically — yours should survive the test before it's run.
Influencer posts, affiliate reviews, and UGC campaigns are all endorsements, and the Endorsement Guides put the compliance burden on the advertiser. Material-connection disclosures must be unmissable, claims must reflect real experience and be substantiated, and the brand must monitor its program. The contract layer — disclosure requirements, claim restrictions, takedown rights, and indemnity — is where that responsibility gets managed.
For a DTC brand, the trademark portfolio is not just legal hygiene — it's the key that unlocks Amazon Brand Registry, marketplace takedown tools, and paid-search enforcement. Clearance before launch avoids the rebrand; registration converts the name into an enforceable asset across every channel where counterfeiters and copycats operate.
Marketplace and platform terms decide when your account can be suspended, who owns the customer relationship, what happens to inventory sitting in the platform's warehouses, and how disputes get resolved. Diversification across channels is partly a legal strategy: mapping what data and rights each channel leaves you determines how much of your business you actually own.
SMS consent under the TCPA, email under CAN-SPAM, targeted-advertising and profiling disclosures under state privacy laws, and increasingly scrutinized data-sharing relationships with ad platforms. The privacy policy has to match the actual data flows — and the vendor contracts behind your ESP, SMS platform, and analytics stack determine what you can lawfully promise customers.
The brand, contract, and compliance guides behind a direct-to-consumer operation.
Clear and register the brand your customers search for.
GuideSupplier and fulfillment terms that protect your margins.
ResourceInventory the customer data your funnel collects and find the gaps.
ResourceBefore you deploy AI in support, marketing, or personalization.
GuidePrivacy laws, consumer protection, and the full compliance tree.
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Read moreThe attorneys who work with direct-to-consumer and e-commerce operators.
Managing Partner
TechAI & Law specialist. Philosophy and computer science background combined with law degree. Founded Journal of Law & Technology at UT Austin.
Partner
Healthcare & PrivacyHealthcare law and data privacy specialist. CIPP/US certified with deep expertise in HIPAA compliance for health tech startups. Licensed mediator championing women founders.
Attorney
CorporateFormer Silicon Valley corporate counsel. Structures complex transactions, M&A deals, and investment rounds. DEI and governance specialist.
Attorney
IP LitigationIP litigation and brand protection specialist. International IP experience including trade secret strategy. Trademark portfolio management.
Contract Attorney
CybersecurityNational security and cybersecurity background with 13+ years at NSA. LL.M. in Cybersecurity and Data Privacy Law. Technology law and incident response.
Attorney
Tech & Digital RightsTechnology and digital rights attorney with a computer science background. Experienced in AI, privacy, surveillance, and emerging tech issues.
Attorney
IP & BrandFlorida-licensed business and intellectual property attorney with nearly 15 years of experience, focused on trademark, copyright, licensing, and brand strategy for entrepreneurs and growing companies.
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Plain-English analysis on the legal questions dtc brands actually face — from our attorneys at Promise Legal Insights.
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